At ENG Motortsport, we are committed to providing efficient and reliable delivery service for your order. Here’s a detailed look at our shipping process:
Order Processing and Delivery Schedule:
Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:
- Order Cutoff Time: 11 PM (GMT-06:00) CST
- Order Handling Time: 1-2 Business days (Monday through Sunday)
- Transit Time: 6-14 Business days ( Monday through Sunday) *If in stock
- Total delivery time: Estimated delivery time based on customer locations, 7-14 business days
Shipping Location:
All of our products ship from the USA, and we only do business within the USA now.
Shipping Fee
We offer free shipping on all orders within the USA.
Lost Packages:
If your package is marked as delivered but you haven't received it, please:
- Verify the shipping address.
- Check all possible delivery locations at your residence.
- Ask neighbours or family members if they accepted the package.
- Contact the courier with your tracking number to initiate a claim.
If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.
Delays
We aim to meet our delivery estimates, but delays may occur due to high shipping volumes or unforeseen courier disruptions. If your order hasn't arrived within the expected timeframe, please contact our support team.
Shipping Methods
We partner with UPS Ground, FedEx Ground, USPS Priority Mail, or USPS First Class Mail to ensure timely and safe delivery.
Special Notice:
Pick-up in-store shipping is available
Contact Us
Store Name: ENG Motorsport
Company Name: ENG Motorsport, LLC
Business Address: 1225 Corporate Dr E,Suite G, Arlington, TX 76006, US
Business Email: support@engmotorsport.com
Phone: +1 817-823-0142
Business Hours: Monday through Friday, 10 AM to 5 PM (GMT-06:00) Central Standard Time
Order Cut-off Time: 11 PM (GMT-06:00) CST